Testimonials

Thank you so much for working with us through our brand launch, as well as your continued efforts as we develop and grow our business. You and the SGEi team did an amazing job not only capturing the personality and uniqueness of our brand, but truly bringing it to life for our staff. The SGEi team was able to formalize our culture, and then design a series of corresponding learning experiences to socialize and energize our staff and elevate their service skills. The SGEi trainers are dynamic, engaging, organized, and dedicated. I would not hesitate in recommending your wonderful group to any other organization serious about its brand identity, and positively developing and growing its culture.

Corey Jenkins

Managing Partner, Hexx

Many associates have told me how your programs and your approach to our business have fundamentally changed their outlook on their role and their lives.

David Bird

General Manager, Roosevelt Hotel, NYC

Last year I engaged the services of SGEi to conduct leadership training with managers at my resort. Their contribution has been invaluable, and we have seen tremendous change and growth in our managers over the past year. Managers have been inspired to take on new projects, develop closer working relationships with each other, and increase productivity among their teams. I therefore wholeheartedly recommend them for any culture development and leadership engagement.

Thierry Grandsire

Managing Director, Grace Bay Club

If you had told me a year ago that we would be #1 in Profit and #1 in Guest Satisfaction, I would not have believed you. The effect that you had on our team was without doubt the best investment we could ever have made.

Kelly Sanders

General Manager, Sheraton San Diego

It has been my pleasure to work with Shane Green Enterprises. Since 2010 they have partnered with The Cosmopolitan in the areas of eLearning, content development, service/culture/leadership content development, training and superior facilitation. They have been a key partner to us for Learning & Development and will continue to be in the future. I can confidently recommend SGE as a solid and reliable consultant, true masters of their craft.

Daniel Espino

SVP, People | The Cosmopolitan of Las Vegas

SGE is the most professional training company that we have ever used. They were simply a positive breath of fresh air, as they were able to come in during the pre-opening phase and take charge while closely working with our department heads to craft our Vision, Mission and Values. SGE was instrumental in helping orchestrate our SOP development by working hand in hand with our department heads. They were able to customize and personalize the operational standards for our luxury resort. Additionally, the SGE trainers were masterful. SGE certainly has a talented pool, which helped reinforced the learning techniques in a very interactive style. From one-on-ones to our executive retreat to very large classroom settings, the talented SGE trainers were able to clearly energize every team member. Our culture, vision, and mission were clearly strengthened due to SGE’s involvement in every phase of our hotel opening. SGE is a clear choice to move your organization in a positive direction.

Yulia Bogdanova

Director of HR, Savoy Resort & Spa

SGEI was masterful at guiding us through not only customer experience training, but more importantly, starting from the beginning and defining what our unique, company-specific customer experience should be. By truly immersing themselves in our company’s culture and values they were able to design a customer experience that is a natural extension of our corporate culture. I think this is the key to the longevity of their impact.

Erin Armendinger

VP of Customer Experience, GGP

Shane had a tremendous impact on our Sales team, inspiring them to be more proactive in developing long-term relationships with their clients. His teaching style combines many different mediums of learning, which helps facilitate a more practical, engaging, and exciting experience for those listening.

Ben Smith

President & CEO, Intelitech Employment Services

All was wonderful again – beyond perfect as always. We cannot thank you enough for the enthusiasm and the willingness to not only train us, but to really become part of our team. The staff value you beyond belief and your efforts speak for themselves.

Tracee Nalewak

Executive Director of Marketing, Hakkasan Group